Our technical team is always with you for the continuity of your business!
NEW MACHINERY INSTALLATION
New machinery installation is our main service. New machine installation begins with the arrival of the new machinery at customer’s plant. The installation process is arranged with customer in accordance with their suitable time and conditions. The installation of our machinery can be processed as for a complete line or single unit of one type. In accordance with the number of machinery, TESIR MAKINE offers a team of technician to install the machinery. After the first tests are carried out successfully, the installation phase is completed.
CUSTOMERS TRAINING
Knowing the machine perfectly and being trained to use with best performance are important as much as the solutions that developed by TESIR MAKINE. After the first tests are successfully completed, the training process begins. At the step of training, our team of technicians teaches all available options, automation system, and essential parts of the machinery, calibration and advice for periodical maintenance.
SPARE PARTS
TESIR MAKINE considers spare parts supply as one of the most important service to ensure the continuity of work and performance of our machinery. To ensure continuity, we keep stock of spare parts in our warehouse ready to be shipped.
TECHNICAL ON-LINE SUPPORT
In addition to offering our technologically equipped solution-oriented machinery, TESIR MAKINE also offers 7/24 technical service to ensure continuity of your processing works. Thanks to remote control of the software, our qualified technician will outright connect to machinery at your plant and take care of a malfunction of the machinery, wrong calibration or machinery functions.